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My Atlas e-mail is going into the Junk E-Mail folder

There is a setting within your Atlas e-mail that has marked everyone not in your contact list to be considered Junk E-Mail.

  • When logged into the Atlas E-Mail in LIVE@edu click on option on the right side.
  • On the left side of the next page, under Account click on Block or Allow.
  • Scroll down to the very bottom of the screen (you may need to use the scroll bar on the right)
  • Look for - Don't trust e-mail unless it comes from someone in my Safe Senders and Recipients list or local senders
  • Uncheck the box
  • Click Save on the right bottom of the window.

To get back to your mail and folders click My Mail in the upper right

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